Tezel & Cotter Air Conditioning, L.P. appreciates your business and to better serve you, we would like your opinion of the service you receive.  Please take a few minutes to let us know how we are doing and any comments or questions you may have regarding any part of our service.  This survey will remain confidential.  Thank you for your time.

Name:
Company:
Was our telephone answered friendly and promptly? 
Yes No
Was the person taking the service call courteous and helpful?
Yes No
Are service calls handled in a timely manner and to your satisfaction?
Yes No
Is the technician courteous?  Does he listen to your comments or any questions you have? 
Yes No
Does he answer your questions to your satisfaction? 
Yes No
Does the service report the technician leaves adequately explain the work performed and recommendations? 
Yes No
If a follow up service call is required is it accomplished in a timely manner and to your satisfaction? 
Yes No
Does the technician or someone at our office keep you informed of the status of any follow up work?
Yes No
Overall how do you rate our service?
Excellent Good Satisfactory Poor
Comments